Industry · HVAC
More agreements. Fewer callbacks. Every certificate in place.
Devigear is the operating system for commercial HVAC service: it runs your maintenance agreements, dispatches the right technician, proves the work, and keeps every unit's refrigerant and certificates audit-ready. One system, from the sales call to the rooftop.
For commercial HVAC service contractors —offices, retail, healthcare and industrial.
When service lives in notebooks, the business leaks out.
Agreements renew late or not at all; the wrong tech shows up without the part and comes back twice; the sales a tech sees on the rooftop never get quoted; and refrigerant and certificates are scattered when the audit comes.
Agreements that leak
Renewals discovered late and coverage no one measures.
Callbacks that cost
The wrong tech, without the part, comes back twice for the same job.
Sales that slip
What the tech sees on site never reaches a quote.
The loop
One machine: the agreement that feeds itself.
You win the agreement, it books its visits, you dispatch the right tech, prove the work and spot the next sale —and all of it feeds the renewal. Compliance protects the whole loop.
Agreement
You sell or renew the service agreement.
Preventive
It books its PM visits, on its own.
Dispatch
The right tech, first time.
Proof
Signed evidence and on-site findings.
Renewal
Every visit feeds the next sale.
Results
Built to move the numbers that matter.
- +18%
- Agreement renewal
- −34%
- Callbacks
- 92%
- First-time fix
- 100%
- Audit-ready
The revenue engine
Your maintenance agreements, on autopilot —and more profitable.
Agreements are the business. Devigear turns each one into scheduled PM visits automatically; tells you which sites are under-covered before renewal; and flags every repair and R-22 retrofit your techs find on site —so every visit feeds the next sale.
- Each agreement generates its PM visits, on its own
- Renewals and coverage in view before they lapse
- Every repair and R-22 retrofit, flagged as a sale
- Profitability per agreement and per unit
- North TowerGold$4.2k24d2 · R-22
- South PlazaSilver$2.8kon track1
- HospitalGold$9.5k60dchiller
- WarehouseBronze$1.1koverdue—
In operation
The right tech —before the clock runs out.
Every call carries its SLA commitment by priority, and Devigear ranks the tech with the right certification and proximity to get there first. Whatever's about to breach gets dispatched first; and the clock pauses when you're waiting on a part or the customer.
- The SLA clock on every call, by priority
- The tech with the right certification and proximity
- Warned before you breach; the urgent go first
- The clock pauses: waiting on parts, customer or approval
- CCrew North2/24 kmfree94Assign
- TTech M. López2/29 kmfree88Assign
- CCrew South1/26 kmbusy71Assign
The record
Every job, proven —and in the unit's history.
Every visit closes with checklist, photos and signature, and adds to the unit's history —routine, repair, inspection— with the next one already projected. And what the tech finds on site becomes the next quote.
- Unified history per unit, with the next visit projected
- Checklist, photos and signature on every close
- Downtime hours and warranty per intervention
- On-site finding → quote
Filter change
Feb 12
Inspection
Mar 20
Belt replaced
Apr 8 · 3.5h
Coil wash
May 2
Filter · in 14d
Finding: weak capacitor → quote sent
And when the audit comes
Every pound of refrigerant, with a name and a cylinder.
Devigear keeps every unit in your fleet with its charge, its trailing-12-month leak rate, the certificate status and the next PM visit —and every charge and recovery is logged with cylinder, technician and date. Large-charge chillers trigger the EPA repair window; Devigear counts it.
- Trailing-12-month leak rate, per unit
- Charge and recovery with cylinder and technician
- Certificates and test results with expiry
- Next PM visit per unit
- RTU-12· North TowerOn trackR-410ACharge: 24 lbCert: currentNext PM: peakLeak 12m8%
- RTU-07· South PlazaWatchR-22Charge: 18 lbCert: currentNext PM: in 12dLeak 12m27%
- CH-01· HospitalOver thresholdR-134aCharge: 350 lbCert: currentNext PM: overdueLeak 12m41%
- RTU-03· WarehouseOn trackR-454BCharge: 16 lbCert: currentNext PM: off-seasonLeak 12m3%
Charge +4 lb R-410A
cyl. #A-2231 · T. López · May 12
Recovery 6 lb
cyl. #R-118 · M. Díaz · May 3
Test certificate uploaded
RTU-07 · Apr 28
Leak repair closed
CH-01 · EPA 30-day window
Every charge and recovery keeps its cylinder, technician and certificate —ready for an EPA-608 audit.
For your whole team
The roles your shop needs —with exactly the right permissions.
These four are an example. You create the roles your operation needs —owner, dispatcher, tech, subcontractor, even the customer— with fine-grained permissions by resource and action: who sees, does and approves.
Owner / Operator
Grow without losing margin or contracts.
- Service-agreement retention
- Margin per unit and per truck
- No compliance surprises
Service Manager
Owns the maintenance program.
- Seasonal preventive maintenance
- More first-time fixes, fewer callbacks
- Certificates current, per unit
Dispatcher
The right technician on every call.
- Assignment by technician certification and proximity
- Live crew schedule
- Contract SLA in view
Lead Technician
The work and the proof, on site.
- Full unit history
- Refrigerant log with cylinder
- Photos, signature and notes on the order
Different org chart? Create your own roles.
Fine-grained permissions by resource and action, one or more roles per person —and everyone lands on the screen that's theirs.
Everything the platform gives your HVAC operation.
Under every board is the full platform —with the security, governance and scale of your whole operation.
- Multi-site and multi-country register
- Every unit, building and client in one source of truth, with costs in the currencies you operate in.
- Technician certifications with expiry
- Skills and certificates by level; only the current qualify, and expirations are flagged ahead of time.
- Automatic alerts and escalation
- Daily checks warn of preventive coming due and SLA at risk; subscribers escalate the critical ones.
- Parts and truck stock
- Reserve the part for the job and deduct it on use, with origin and conflicts controlled.
- Service windows and booking
- Block the unit during maintenance and book the visit with no overlaps, buffers and minimum notice.
- Live crew position
- Truck and crew tracking where you connect it —ETA to the customer and movement state.
- Analytics and exports
- First-time fix, MTTR, SLA compliance and cost per unit —with exports for reviews and audits.
- Full audit trail
- Who changed what and when, on every order, every record and every approval.
- Fine-grained roles and permissions
- Who sees, does and approves is set by resource and action; each client and site sees only its own.
- Documents and evidence
- Certificates, manuals, photos and signatures attached and kept with the unit.
- Approval thresholds
- Service or spend above the threshold you set requires approval before it runs.
- Consolidated multi-currency
- Budgets, costs and profitability in your currencies, consolidated at the exchange rate.
Modeled 1:1
Your HVAC reality, exactly as it is —not a CRM with bolted-on modules.
Every concept in your operation has an object in Devigear. We don't force your business into a generic CRM: we model it as it is.
- Rooftop unit, chiller, mini-split
- An asset, with its full service history.
- Service agreement and seasonal PM
- A maintenance schedule by interval, with booking.
- Refrigerant charge and recovery
- A service record with cylinder, technician and cost.
- Technician certificate (EPA-608, NATE)
- A skill and certification, with level and expiry.
- Test and compliance certificate
- A compliance record with expiry and evidence.
- Cost per unit and per contract
- A budget, in your currency.
Turn your HVAC operation into an agreement machine.
We'll show you how Devigear runs your agreements, dispatches your techs and keeps your compliance —with your units, your clients and your numbers— in a demo.
Request a demo